From 2d57e9f2afa1da442a20a3426719055fc4e906a9 Mon Sep 17 00:00:00 2001 From: Max Wilfinger Date: Wed, 23 Oct 2024 21:07:21 +0200 Subject: [PATCH] Add safe mode description to issue template and guide in readme --- .github/ISSUE_TEMPLATE/PROBLEM_REPORT.yml | 2 +- README.md | 3 ++- 2 files changed, 3 insertions(+), 2 deletions(-) diff --git a/.github/ISSUE_TEMPLATE/PROBLEM_REPORT.yml b/.github/ISSUE_TEMPLATE/PROBLEM_REPORT.yml index 8f9117d88c..d54be10c50 100644 --- a/.github/ISSUE_TEMPLATE/PROBLEM_REPORT.yml +++ b/.github/ISSUE_TEMPLATE/PROBLEM_REPORT.yml @@ -22,7 +22,7 @@ body: id: full_version attributes: label: Full version info - description: Please use the About FreeCAD dialog to copy your full version information and paste it here. + description: Please use the About FreeCAD dialog to copy your full version information and paste it here. Try reproducing the issue by restarting FreeCAD in safe mode too. render: shell validations: required: true diff --git a/README.md b/README.md index 855608e20d..c331ec530d 100644 --- a/README.md +++ b/README.md @@ -81,7 +81,8 @@ To report an issue please: - Consider posting to the [Forum](https://forum.freecad.org), [Discord](https://discord.com/invite/F4hdxzYZfc) channel, or [Reddit](https://www.reddit.com/r/FreeCAD) to verify the issue; - Search the existing [issues](https://github.com/FreeCAD/FreeCAD/issues) for potential duplicates; - Use the most updated stable or [development versions](https://github.com/FreeCAD/FreeCAD-Bundle/releases/tag/weekly-builds) of FreeCAD; -- Post version info from e.g. `Help > About FreeCAD > Copy to clipboard`; +- Post version info from `Help > About FreeCAD > Copy to clipboard`; +- Restart FreeCAD in safe mode `Help > Restart in safe mode` and try to reproduce the issue again. If the issue is resolved it can be fixed by deleting the FreeCAD config files. - Start recording a macro `Macro > Macro recording...` and repeat all steps. Stop recording after the issue occurs and upload the saved macro or copy the macro code in the issue; - Post a Step-By-Step explanation on how to recreate the issue; - Upload an example file (FCStd as ZIP file) to demonstrate the problem;